Metalloinvest’s multifunctional Shared Services Centre has won the ‘Descovery of the Year’ category in the ‘Best Shared Services Centre’ competition. The competition was organised by MSB Events in collaboration with the Association of Shared Services Centres, a non-profit organisation that is the only official group of Shared Services Centres in Russia.
The awards ceremony took place as part of the conference ‘Shared Services Centres: Developing Modern Services Centres in the Digital Era’. This is the second award that Metalloinvest’s multifunctional Shared Services Centre has won in 2018: in March, the Centre was named ‘Best Launch’ of 2017 in the Best Shared Services Centre in Russia and the CIS in the 2017 competition, organised by CFO-Russia.ru and Prosperity Media.
MSB Events traditionally brings together the senior management of Services Centres to exchange best practice for boosting efficiency at Shared Services Centres and digitalising businesses. At the conference, senior executives of leading Shared Services Centres discussed trends for the near future, including: new HR technologies; machine learning; innovative systems for managing business processes; the introduction of robotics; cognitive systems; innovation in electronic document management, and a range of other pressing issues.
Elina Boychenko, Managing Director of Metalloinvest Corporate Service, served as moderator and expert in the first part of the conference, and also took part in a roundtable on the theme of ‘Constructing Shared Services Centres and Introducing New Functions in Multifunctional Centres’.
Elina Boychenko commented: “The managers of the largest Services Centres in Russia, Ukraine and Kazakhstan, and international Centres located in Russia, such as Capgemeni, Nestle, Mars and AB inBev, have discussed the most pressing topics and exchanged their experiences. Today, Industry 4.0 was the theme that garnered the most discussion, focusing on areas such as digitalisation, artificial intelligence and machine learning.
These are not simply fashionable topics, but real experiences that experts are exchanging. We are trying to be among the leaders in digital transformation and are creating a systematic approach, as part of which we are integrating new tools into business processes.”
The creation of the multifunctional Shared Services Centre represents one of the priority areas of Metalloinvest’s Industry 4.0 programme to digitally transform its business, launched in 2016. The objectives of the programme are to transform and improve the efficiency of the Company’s business processes, reduce operational costs, improve the accuracy of planning and quality control over the execution of plans, and ensure the transparency of accounting and timely decision-making.
